;

Ascent

Ascent Fraser Valley Guides and Mountain School Policies

Cancellations and Transfers Policy

Please read the following Policy for Cancellations and Transfers carefully prior to booking your program! Ascent Fraser Valley Guides and Mountain School (Ascent) recommends purchasing optional 3rd party Trip Cancellation insurance to protect your investment with us in case unforeseen events cause you to be unable to attend a program you are registered in.

In order to provide the best level of service and ensure our staffing for each program is not interrupted, all Cancellations, Changes and Transfers affecting your booking are as follows:

Programs 3 days or LESS in length

  • Cancellations, transfers and date-changes are allowed up to 14 days before the first day of the program. A $30 administration fee will apply for each registered person.
  • Cancellations made 14 days or less before the first day of the program are not eligible for transfer or refund.
  • Participants may replace themselves with another person with no cost, provided the new participant meets all pre-requisites for the program

Programs 4 to 13 days in length:

  • Cancellations, transfers and date-changes are allowed up to 30 days before the first day of the program. A $75 administration fee will apply for each registered person.
  • Cancellations made 30 days or less before the first day of the program are not eligible for transfers or refunds.
  • Participants may replace themselves with another person with no cost, provided the new participant meets all pre-requisites for the program

Programs 14 days in length or MORE:

  • Cancellations, transfers and date changes are allowed up to 90 days before the first day of the program. A$100 administration fee will apply for each registered person.
  • Cancellations made between 90 days and 60 days before the first day of the program will receive 50% of the program fee refunded.
  • Cancellations or transfers made 60 days or less before the first day of the program are not eligible for refunds.

 

Custom Programs and Expeditions:

  • Each Custom Program and Expedition will have separate cancellation policies – please ensure you discuss this with our staff at the time of the booking

IMPORTANT NOTES:

  • Participants may replace themselves with another person at no cost, provided the new participant meets all pre-requisites for the program
  • Ascent reserves the right to cancel programs at any point, in which case all fees collected will be refunded
  • Ascent is not responsible for any expenses resulting from canceled programs, regardless of reasons for cancellation.
  • Ascent reserves the right to waive all or part of the above noted fees and restrictions

Fees

Unless noted otherwise, fees cover the cost of Guiding and Instruction, specified safety/technical equipment, all required permits, Guides expenses, course materials and certifications where applicable. Costs do not include food, transportation, accommodation, or personal equipment on most of our scheduled programs, unless noted on the program page.

Evening Seminars

Some programs include an evening class session in advance of the program. These sessions are an integral and essential part of the learning experience on these programs. When you enroll, you will receive an information package detailing when and where your classroom session will take place (if applicable). If you cannot attend an evening or classroom session, please let us know in advance so that we can make alternate arrangements with you.

Prerequisites, Age limits & Joining Policies

Our programs are open to anyone of average health and fitness who meets the specific prerequisites listed. Prior arrangements are required for participants under 16 years of age; these can be set up through the office before registering. Those under 19 years of age must have parent or guardian approval. Ascent reserves the right to refuse a participant for any reason, including inadequate clothing or equipment, inappropriate fitness level, or inability to meet program prerequisites. All participants must complete and sign a Medical Disclosure and a Waiver release form before participating in an Ascent activity.

 

We get it, you're excited, so are we!

But, we're still updating our courses and trips for Winter 2020/2021.

At this point, we have only opened up AST 1 and AST 2 courses. Keep checking back as we update more and more stoke-fueling adventure.

- The Ascent team